Shipping policy

Thank you for shopping with PANAHILL. We are committed to delivering your order safely and efficiently.

ORDER PROCESSING

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays may require additional processing time.

Once your order has been shipped, you will receive a confirmation message or email with tracking details (if available).

SHIPPING TIME

Estimated delivery times may vary depending on your location and courier availability.

Estimated delivery:

Within India: 3–7 business days
International orders (if available): 7–21 business days

Please note that unexpected delays caused by courier services, weather conditions, customs, or high order volumes may occur.

SHIPPING CHARGES

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

Free shipping offers, if applicable, will be clearly mentioned on the website.

ORDER TRACKING

Customers will receive tracking information once the order has been dispatched. If you do not receive tracking details within a reasonable time, contact us for assistance.

INCORRECT ADDRESS

Please ensure that your shipping information is accurate before placing an order. PANAHILL is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by customers.

LOST OR DAMAGED PACKAGES

If your package arrives damaged or is lost during transit, please contact us as soon as possible. We will work with the courier partner to help resolve the issue.